A full tuition fee refund (minus the $500 administrative fee) will be granted if Immigration, Refugees, and Citizenship Canada (IRCC) do not issue the study permit. To obtain a full tuition fee refund, the student must submit the following documents within sixty (60) calendars days of the issue date of the original refusal letter from IRCC:
- A copy of the original letter of refusal received from IRCC.
- A copy of the official Keystone letter of acceptance.
- A copy of the original receipt of tuition payment.
- A completed and signed refund request form from the parent/guardian or adult student.
No refund will be issued if the student fails to submit any of the above within sixty (60) days from the issue date of the original refusal letter from IRCC.