Last updated: November 12, 2026
Keystone School is an independent IB World School in Toronto serving students in Grades 6–12, on campus and online. This policy explains how we handle the personal information of website visitors, prospective and current students, parents and guardians, and alumni. We follow Canada’s privacy and anti-spam laws (PIPEDA and CASL) and, for Quebec residents, Quebec’s privacy law (Law 25).
1. Contact our Privacy Officer
Our Privacy Officer is responsible for how we protect personal information. For questions, requests or complaints, email privacy@keystoneschools.ca, call 416-422-4123, or write to Privacy Officer, Keystone School, 186 St. George Street, Toronto, ON M5R 2N3.
2. What we collect and why
We collect contact details and information about students’ grades, programs and interests when families contact us, book a tour or apply. For applicants and enrolled students, we also collect school records, test results, citizenship or immigration details for international students, health or accommodation information that families choose to share, and payment information.
We use this information to answer inquiries, assess applications, teach and support students, meet our obligations to the Ontario Ministry of Education and the IB, process tuition, keep students safe, and share school news. Parents or guardians give consent for students under 18. We collect only what we need, and you can withdraw consent at any time, subject to legal limits.
3. Cookies and advertising
Our website uses cookies for analytics (Google Analytics), our contact forms and chat (HubSpot), and advertising (Google Ads and the Meta Pixel), so we can improve the site and show Keystone ads to past visitors. By using our website, you agree to this use of cookies. To opt out, block cookies in your browser, use Google’s Analytics opt-out add-on, or adjust your Google and Meta ad settings.
4. Who we share it with
We do not sell personal information. We share it with trusted service providers that help us run the school, such as email, our student information system, learning platform, payment processors, website hosting and marketing tools, under contracts that require them to protect it. We also share it with the Ontario Ministry of Education, the IB, universities a student applies to, immigration and homestay partners for international students, and where the law requires.
Some of our providers store information outside Canada, mainly in the United States, where it may be subject to local laws.
5. Emails
We send newsletters and admissions updates only with your consent. Every marketing email has an unsubscribe link.
6. How long we keep it and how we protect it
We keep information only as long as we need it or as the law requires, including the Ontario Student Record rules, then securely destroy it. We protect it with access controls, two-step verification on all staff and student accounts, and encrypted connections. If a breach creates a real risk of significant harm, we will notify the people affected and the appropriate privacy regulator.
7. Your rights
You can ask to see the information we hold about you or your child, correct it, or withdraw consent by contacting our Privacy Officer. We respond within 30 days. Quebec residents have additional rights under Law 25. If you’re not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d’accès à l’information.
8. Changes to this policy
We review this policy every year and will update the date at the top of this page when it changes.
